After being involved in a car accident and filing a claim, an insurance adjuster from the at-fault insurance company may call you. Remember to ask for the name of the insurance company and the name and title of the caller. You may be asked a few questions about the accident, such as how it happened and what injuries you have. Only answer basic questions, like your name, address, and phone number. You should answer all of the adjuster’s questions truthfully.
If the adjuster asks if you want to accept the insurance company’s offer of compensation, you are not obligated to accept it. You can ask for time to think about the offer and get advice from an attorney.